Information system for quality management

Certifying of Bulgarian firms is essential condition for opening the country towards European and world market. It allows producers offer their own products at international market, guarantee quality and insurance of delivery for their partners. Through certified quality management system (QMS) firms become competitors to foreign investors and traders, which also offer quality products at Bulgarian market. The trend of equalizing Bulgarian law to European also put higher requirements to deliverers of materials for public orders and auctions. Certifying of QMS requires preparing and implementing of management information system, which is dealing with big quantity of documents, data and information and meeting requirements of EN ISO 9001-2000. At the same time it should not enlarge the work of administrative and management staff. In the paper an analysis is made for the needs of QMS, defined by the standard. A structure of information system is designed for quality management in a production firm. Rules for management of firm’s information are defined, which guarantee keeping the requirements of QMS and least burden users of the system. Characteristics of main modules for management of information flow and the interactions between them are also defined. Methods for building a dynamic firm’s data base are offered, which include data renovation and result’s analysis.